This Privacy Policy has been drafted in English. If there is any conflict between this English version and a translated version (including Arabic), the English version shall prevail. The English version of this Privacy Policy is available on our website.

We operate primarily as an intermediary unless clearly stated otherwise. The data sharing and usage described in this Privacy Policy reflect this role.

This Privacy Policy (“PP”) explains how we collect, use, disclose, and manage your:

• Personal data
• Listing information
• Vehicle and license plate data
• General information linked to an individual such as name, address, phone number, and email
• Browser, device, and interaction data

(collectively referred to as “User Information”) when you use our websites, mobile applications, and digital services.

About Us

Sell My Car (“we,” “us,” “our”) operates the website and digital services (the “Site”). We provide a platform that enables users to obtain vehicle valuations, submit listings, and interact with buyers, sellers, and service providers.

By using the Site or our Services, you agree to the terms of this Privacy Policy.

Service Territory and General Notice

Our primary Service Territory is the United Arab Emirates (UAE). Access to our Site is intended for users located within the Gulf Cooperation Council (GCC). Products and services offered on our Site are not available to users outside the GCC, and exports outside this territory are only supported in exceptional cases.

Some users may have app store settings from other countries. This does not expand our Service Territory. Our applications may appear in app stores outside the GCC, but this does not mean our Services are available there.

International Use and Transfer

We may block IP addresses originating from outside the GCC. However, due to system limitations or VPN use, data may still be submitted from outside the region. In such cases, we assume no liability.

We are based in the UAE, and your data may be transferred to and processed in the UAE or other jurisdictions. By using the Site or submitting information, you consent to these transfers and the processing of your information in accordance with this PP.

EU, US, and Canada Residents

Residents of the European Union, United States, and Canada are prohibited from using our Site or registering an account, as this PP is not designed according to GDPR, US, or Canadian privacy regulations.

General Notice

If you do not understand any part of this PP, you should seek legal advice before using the Site or our Services.

Information We Collect

We take reasonable steps to protect your data, but no online transmission is completely secure.

We may share aggregated statistics with third parties. We may also share User Information for purposes including fraud prevention, risk management, dispute resolution, and general commercial operations.

You grant us a perpetual, transferable, royalty-free, irrevocable right to use, reproduce, modify, and publish any digital communication, video, audio, or interactions you have with us, in any media now known or developed in the future.

Cameras in Private and Public Areas

You consent to the collection of data (including personal data and license plate numbers) via cameras used for access control and operational purposes.

Marketing and Service Use

We may use your information to send marketing materials, newsletters, or contact you directly as part of customer service or communication workflows.

Your information may be shared with:

• Vendors and service partners
• Companies conducting data analysis
• Customer service partners
• Promotional and marketing partners

We may disclose your data if required by law, to protect our rights or safety, during emergencies, or in the event of a business transfer (e.g., merger or acquisition).

Payment data entered directly with a payment provider is managed solely by that provider and not stored by us.

Some advertisements are served by third parties who may use cookies or tags to collect information.

Your information may also be shared with buyers, sellers, dealers, manufacturers, or service providers based on your activity on the Site. When we facilitate a transaction, we may disclose the identity of the seller when required for safety, fraud prevention, regulatory compliance, or risk-related reasons.

Loan Applications

If you apply for financing through our Site, we may collect and share your application information with selected dealers or financial partners.

Cookies

We may place cookies on your device to personalize ads, track behavior, and improve your experience.

By using the Site, you consent to the use of cookies.

If you disable cookies, certain features may not function correctly.

Communication Monitoring

We may store, monitor, or block communications exchanged between users on our Site or via third-party tools used as part of our Services.

Categories of Personal Information

We may collect:

Registration Information:
Name, country, phone number, email, login credentials, and vehicle/license plate data.

Transaction Information:
Address, payment information, and other data used to complete transactions.

User Activity Information:
Content viewed, posted, or shared on the Site, including messages and comments.

Third-Party Information:
Information from services integrated with our Site.

Location Data:
Device-based location or IP-based location.

Technical Data:
Device type, browser type, IP address, usage logs.

Public Information:
Content you publicly post is accessible to others and may be shared or used.

Use of User Information for AI and Machine Learning

By using our Site, you agree that your data may be used to train, improve, and operate AI systems, machine learning models, and automated decision-making systems. This includes fraud prevention, personalization, analytics, product development, and other commercial uses.

Image Recognition, Scanning & Upload Features

By using features such as “Scan,” “Upload Image,” or similar tools, you agree that:

• You own or have rights to the content you upload
• You grant us full rights to use, commercialize, modify, and publish uploaded content
• Uploaded content may be used for AI training and data modeling
• You are responsible for compliance with privacy and copyright laws
• Sensitive documents (e.g., IDs, car registrations) may be used for verification and fraud prevention
• Uploaded content may be automatically processed or published
• You indemnify us for any claims arising from your uploaded content

How We Collect Information

We collect information through the following methods:

Information You Provide Directly

When contacting buyers or sellers
When creating listings or conducting transactions
When registering for an account or specific services

Automatic Collection

We collect information such as IP address, device identifiers, browser type, and interaction logs.
We may use cookies, pixel tags, SDKs, and local storage technologies.

Social Media and Third-Party Tools

Social media widgets may collect data automatically.
This Privacy Policy does not apply to third-party websites or services.

Other Sources

We may supplement your data with information from public vehicle databases, advertising partners, or data providers.

Disclosure of Seller Information

When we act as an intermediary, we may disclose a seller’s identity and contact details when required for legal, safety, or fraud-related purposes.

Consent to Processing Globally

By sharing your data, you consent to global storage, processing, and transfer of your User Information as described in this PP, including use for AI and machine learning.

Changes to this Privacy Policy

We may update this PP from time to time. Continued use of the Site constitutes acceptance of the updated terms.