Terms of service

1. Who We Are

Sell My Car (“we”, “us”, “our”) is an online platform where you can submit information about your vehicle and receive a non-binding offer. If you accept the offer, we help complete the sale through a simple digital process.

By using our website and services (“Services”), you agree to these Terms & Conditions.

2. How the Service Works

  • You upload details about your car (make, model, year, mileage, condition, etc.).
  • Based on your submission, we provide an online estimated offer.
  • The offer is non-binding and may be adjusted if the information provided is incorrect or incomplete.
  • If you accept the offer, we will guide you through the steps needed to finalize the sale electronically.

3. Your Responsibilities

By using our platform, you confirm that:

  • You are at least 18 years old.
  • You are the legal owner of the vehicle and have the right to sell it.
  • The information you provide is accurate and truthful.
  • The vehicle is free from undisclosed finance or legal issues.
  • You will provide all requested documents (e.g., Emirates ID, registration card) to complete the transaction.
  • You are responsible for removing all personal belongings before handing over the car (if the car is picked up or exchanged elsewhere).

4. Our Offer

  • Online valuations are based solely on the data you submit.
  • If the information is incorrect or missing, the final offer may differ.
  • We are not obligated to purchase any vehicle.
  • An agreement is only binding once both parties sign the digital sale agreement.

5. Payments

  • Payments are made via bank transfer to the account details you provide.
  • Transfer times depend on the receiving bank (usually 1–2 working days).
  • We are not responsible for delays caused by your bank.

6. No Physical Inspections

Our service does not include:

  • Physical inspections
  • Mechanical checks
  • Test drives
  • In-person evaluations

All offers are based entirely on your submitted information.

If major details were left out, incorrect, or misleading, we reserve the right to cancel the transaction or adjust the offer.

7. Prohibited Use

You agree not to:

  • Provide false or misleading information.
  • Attempt to sell a vehicle you do not own.
  • Upload harmful files or misuse the website.
  • Engage in fraudulent activity or impersonate others.

We may suspend or block access if misuse is detected.

8. Liability

Sell My Car provides all Services “as is”.
We are not liable for:

  • Loss of income or business
  • Indirect or consequential damages
  • Errors in the information you provided
  • Delays in payment caused by external banks or systems

Our total liability shall never exceed the amount you received for your car.

9. Privacy

We only collect the information needed to evaluate your car and complete a sale.
By using our platform, you agree to our Privacy Policy, which explains how your data is stored and used.

10. Third-Party Services

Our website may link to third-party services (banks, transport providers, etc.).
We are not responsible for their content, pricing, speed, or service quality.

11. Changes to These Terms

We may update these Terms at any time.
Continued use of the Service means you accept any new changes.

12. Governing Law

These Terms are governed by the laws of the United Arab Emirates.
Any disputes will be handled exclusively by the courts in the UAE.

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Information about the car
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